Client Name: Confidential

ABOUT THE BLACK BOX TALENT (TBBT)

The Black Box Talent (TBBT) is a talent acquisition and executive search firm helping organizations identify, attract, and hire high-quality professionals across diverse industries and geographies.

We partner closely with our clients to understand their business, culture, and hiring requirements, enabling us to deliver targeted, relevant, and quality talent for critical positions.

Our approach combines industry-focused recruitment expertise, strong candidate networks, structured sourcing, and personalized talent solutions to support organizations in building high-performing teams.

POSITION OVERVIEW

The successful candidate will be responsible for supporting the sales function through quotation preparation, customer enquiry handling, supplier and OEM coordination, quotation follow-ups, sales record maintenance, and order processing support.

This role is suitable for a sales support professional with 1–5 years of relevant experience. Candidates with an Electrical, Electronics, or Instrumentation educational background and basic knowledge of Industrial Automation products will be preferred. Product training will be provided.

KEY RESPONSIBILITIES

• Prepare quotations for customer enquiries.
• Handle customer enquiries and coordinate with suppliers and OEMs.
• Follow up on pending quotations and maintain accurate sales records.
• Support field sales engineers with sales-related activities.
• Coordinate order processing and ensure smooth sales operations.
• Maintain proper documentation related to customer enquiries, quotations, and orders.

CANDIDATE PROFILE

• 1–5 years of relevant experience in Back Office Sales, Sales Support, Sales Coordination, or a related role.
• Electrical, Electronics, or Instrumentation educational background preferred.
• Basic knowledge of Industrial Automation products.
• Familiarity with products such as PLCs, VFDs, HMIs, SCADA, Industrial IoT, instrumentation, and electrical products will be an advantage.
• Good understanding of quotation preparation, customer enquiry handling, sales follow-up, and order processing.
• Strong coordination skills with customers, suppliers, OEMs, and field sales teams.
• Good communication, follow-up, organizational, and record-keeping skills.
• Willingness to learn Industrial Automation products and technical solutions; product training will be provided.