Client Name: Confidential
Reporting To: Project Manager

ABOUT THE BLACK BOX TALENT

The Black Box Talent is a talent acquisition and executive search firm helping organizations identify, attract, and hire high-quality professionals across diverse industries and geographies.

We partner closely with our clients to understand their business, culture, and hiring requirements, enabling us to deliver targeted, relevant, and quality talent for critical positions.

Our approach combines industry-focused recruitment expertise, strong candidate networks, structured sourcing, and personalized talent solutions to support organizations in building high-performing teams.

POSITION OVERVIEW

The Consultant – Business Transformation will manage end-to-end business transformation projects, conducting business diagnostics, identifying process gaps and inefficiencies, designing scalable to-be processes and controls, and supporting ERP/application implementation to drive measurable operational improvement.

KEY RESPONSIBILITIES

• Project Management: Manage end-to-end Business Transformation projects, preparing detailed project plans including risks and dependencies, and tracking client activities, reviews and updates.
• Business Diagnostics: Conduct diagnostics through discussions, process walkthroughs, records review and data analytics; identify process gaps, delays, control failures, duplicate work, bottlenecks and visibility issues.
• Process Design: Design efficient, scalable and practical to-be processes and controls; identify opportunities for automation and AI implementation through standardization.
• Governance: Define roles and responsibilities, authority and control matrices, KPIs and review mechanisms.
• ERP & Data: Support ERP/application implementation, validation and handholding; structure data based on business requirements and process flows.
• Adoption: Work with departmental users to ensure adoption, data discipline and process compliance.
• Reporting & Insights: Build KPI and business dashboards using Power BI or web-based apps to provide business insights and highlight improvement opportunities.

CANDIDATE PROFILE

• 5+ years of experience with an Engineering background, including at least 3 years in one organization.
• Preferred industry background in Manufacturing & Supply Chain, EPC Contracting or FMCG (Non-BPO).
• Engineering qualification in Industrial, Mechanical, Electrical & Electronic, or Automobile engineering.
• Hands-on experience with ERP systems, Power BI and advanced Excel.
• Strong end-to-end process knowledge across sales, purchasing, planning, inventory, operations, delivery and basic finance.
• ERP user-level functional understanding, with the ability to translate operational needs to developers.
• Skilled in KPI design and monitoring, work breakdown planning, prioritization and stakeholder management.
• Ability to design scalable, efficient and automatable processes, with strong documentation and implementation capability.
• Strong data analysis skills, with the ability to identify process gaps, control failures and operational bottlenecks.
• Excellent analytical, logical reasoning and problem-solving skills, with strong business acumen.
• Exceptional communication and presentation abilities; excellent English proficiency.
• Proven experience working in a cross-functional environment.
• Willingness to travel and work on-site with clients across GCC and other international geographies on deputation.